SyncX is a software platform for local businesses. It brings your website, messages, reviews, bookings and follow-up into one login. Everything is in the open and nothing lives in five different apps and a notebook. It is built to give the owner time back by putting the routine front-office work on a system.
Run SyncX yourself, or have IHelpBusinesses.com set it up and run it for you.
How the two fit together
IHelpBusinesses.com is my services business. I troubleshoot what is broken inside a business: the hours, the dependence on the owner, the follow-up that never happens. Then I build the systems that fix it.
SyncX is my software company. It is the platform those systems run on: the inbox, the answering, the reviews, the booking and the follow-up. It is also software a business can run for itself, without me in the middle of it.
I founded both, and they work together. If you want the front office handled for you, that happens through IHelpBusinesses.com, on SyncX. If you want the software itself, that is SyncX. SyncX's own home at syncx.com is being finished. Until then, this page is where SyncX lives.
— Rob LaMontagne, founder of SyncX and IHelpBusinesses.com
What it does
Calls, texts, Facebook messages, Google messages and website chats all land in one place. You, or anyone on your crew, can see every conversation and who answered it.
If a call gets missed, the caller gets a text right away: sorry we missed you, how can we help. The conversation continues instead of going to the next company on the list.
After hours, weekends, or when you're on a job, calls get answered by a voice that sounds like your business, answers the common questions and books the appointment.
When a job is done, the customer gets a simple request to leave a review, with a reminder if they forget. Your Google rating grows because asking became a system, not a favor.
Customers book a time that's actually open. Confirmations and reminders go out on their own, so fewer people forget and fewer slots sit empty.
Quotes that went quiet get followed up. Past customers hear from you again at the right time. The chasing happens whether you remembered it or not.
Every customer and every conversation in one list you own. No more phone numbers scattered across texts, invoices and memory.
Your site lives here too, and when someone fills out a form or starts a chat, it lands in the same inbox and the follow-up starts by itself.
How many people reached out, how many booked, how many reviews came in. Plain numbers, once a month, no dashboard degree required.
How you get it
SyncX is software. A business can run it as its front-office system: one inbox, missed-call text-back, AI answering, review requests, booking and follow-up in one place.
If you would rather have it done for you, IHelpBusinesses.com can set SyncX up and run it month to month: website, Google listing, answering, reviews and follow-up handled. Either way, you get one login and can see what is happening with your customers.
Start with SyncX as your front-office software, or start with the IHelpBusinesses.com service if you want it set up and run for you.